FAQ

Check out the frequently asked questions of Studio Aelbo here.

About Studio Aelbo

We are here for parents who want to enjoy today. By making smart choices for tomorrow. Of course, at Studio Aelbo, you can buy the finest essentials for your little ones aged between 0 and 24 months.

With our monthly subscription of sustainable and essential children’s clothing, we offer a little extra convenience and provide children with colorful outfits in which they feel comfortable and cheerful.”

Everything about our subscription model.

1. Choose a subscription that suits you and receive your box in the right size every month.

Babies grow quickly, up to eight sizes in the first years! We bring convenience! Subscribe and surprise yourself every month with a colorful outfit or a selection of the finest onesies.

2. Easily adjust or pause.

The size of the subscription automatically grows with your little one. Of course, you can easily adjust or pause the subscription in your own account!

3. Enjoy today!

Make everyday life easier with Studio Aelbo. We’ve got your back: today and tomorrow.

4. Support other families.

Send back items you no longer need for free. We give it a second life together with Stichting Babyspullen. You will receive a discount on your next box!

Studio Aelbo offers two types of subscriptions:

  • Studio Aelbo outfit subscription
  • Studio Aelbo bodysuit subscription

For both subscriptions, you can choose a duration of one month or one year, with the one-year subscription offering financial advantages.

In addition, we offer you the opportunity to gift our subscription to someone else.

  • Convenience: Receive a complete outfit and/or set of onesies in the right size every month.
  • Financial advantage: With our subscriptions, you enjoy cost savings compared to individual purchases of the finest items.

Because we want to deliver your box to your doorstep as soon as possible, at Studio Aelbo we have two shipping dates per month: the 1st and the 14th day of the month. If you subscribe 8 days before these shipping dates, we will include you in the next available shipping batch. For example, if you subscribe on April 2nd, the box will be shipped on April 14th. If you choose for a subscription on April 10th, the box will be shipped on May 1st.

We apologize for the inconvenience of not receiving your box yet. We work in collaboration with PostNL and strive to ensure the best possible delivery of your box. If you haven’t received your box one week after your shipping date, please contact us at hello@studio-aelbo.com

You can subscribe from any location within the European Union. Please note that shipping costs may vary depending on the location.

You can modify, pause, or cancel our subscriptions midway. Any changes must be communicated through your personal account no later than 8 days prior to the next shipping date.

The outfits in our boxes

Every month, you will receive our essentials delivered to your doorstep.

Studio Aelbo outfit subscription:

Every month, we surprise you with an outfit that consists of two items: a top and a bottom. All our items have an oversized fit, are colorful, and perfectly match each other. Of course, the outfits are perfectly tailored to the seasons. With our items, you can build the perfect foundational wardrobe for your child. All our items are made from the finest organic cotton and produced in Portugal.

Studio Aelbo bodysuit subscription:

Every month, you will receive a selection of two bodysuits in the finest basic colors. The bodysuits are made of soft ribbed cotton and perfectly complement the rest of our collection. All our items are made from the finest organic cotton and produced in Portugal.

We are here for parents who want to enjoy today. By making smart choices for tomorrow. That’s why you don’t have to think about combinations, colors, or types. At Studio Aelbo, we have curated the most fun outfits that we are excited to surprise you with every month.

Would you still like to choose your own outfit? Are you so excited that you want to see more of Studio Aelbo? Or would you like to test our clothing before subscribing? In that case, you can certainly order all our items individually as well.

Payment

The cost of a Studio Aelbo subscription depends on the subscription plan you choose.

Studio Aelbo outfit subscription

If you don’t want any commitments and prefer the flexibility to cancel on a monthly basis? Then our monthly Studio Aelbo Outfit subscription is perfect for you. It costs 43,- per month and can be canceled anytime.

If you choose a one-year subscription plan, then you will receive a discount, and the monthly cost will be 39,-.

Studio Aelbo bodysuit subscription

If you don’t want any commitments and prefer the flexibility to cancel on a monthly basis? Opt for our monthly Studio Aelbo Romper Subscription in that case. This subscription costs 29,- per month and can be canceled on a monthly basis.

If you choose a one-year subscription plan, you will receive a discount, and the monthly cost will be 26,-.

How does the payment for the subscription work?

All our monthly subscription payments are processed through automatic debit. You have provided your consent for the automatic debit when you subscribed to the service. The payment is deducted monthly. If you pause or cancel your subscription in a timely manner (14 days before the next delivery), no payment will be deducted.

Ordering individual items

Yes, of course. You can purchase our essentials through our online shop.

Do you want to make changes or cancel your order after it has been placed? Please contact us as soon as possible at hello@studio-aelbo.com.

Studio Aelbo aims to deliver your order within the estimated delivery time (usually between 3 and 5 business days). Sometimes, delivery may take longer. If you have not received your order within 2 business days after the estimated delivery time has passed, please contact our customer service at hello@studio-aelbo.com. Saturday and Sunday are not considered business days.

You can return items within 14 days from the date you received the order.

Do you want to return items? In that case, please send an email to hello@studio-aelbo.com with your order number, the items you wish to return, and the reason for the return.

De verzendkosten zijn voor de koper.

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